PAYMENT POLICY
Effective date: [DD Month YYYY]
6.1 Supported Payments
The website may support payment methods made available through the configured payment gateway, such as:
- UPI
- debit cards
- credit cards
- net banking
- supported wallets or other methods displayed at checkout
The actual available methods may vary by gateway, bank, transaction and customer eligibility.
6.2 Payment Confirmation
An order is considered successfully paid only after the website's server-side payment verification confirms the payment through the configured payment gateway flow.
A customer should not rely solely on a browser redirect or client-side payment screen as proof of successful payment.
6.3 Failed Payments
If payment fails or remains pending, the order may remain unpaid/pending until the payment result is confirmed or the order is cancelled according to the applicable order policy.
Customers should contact support rather than making repeated payments when a previous payment appears uncertain.
6.4 Payment Security
The website should not store full payment-instrument credentials such as card numbers, CVV or PIN in its own application database.
Payment processing is handled through the configured payment gateway and applicable payment infrastructure.
6.5 Refunds
Where a refund is approved, the refund will be initiated through the applicable payment channel. The time taken to reflect the refund is controlled partly by the payment provider and the customer's bank.
---