SHIPPING & DELIVERY POLICY

Effective date: [DD Month YYYY]

5.1 Delivery Area

The Truffle Cakes currently delivers within the areas communicated on the website and at checkout.

Current service area: [insert confirmed delivery radius / PIN codes / cities] .

5.2 Delivery Timing

Available delivery slots and estimated delivery dates are displayed during ordering where supported.

Deliveries may occasionally be affected by traffic, weather, peak-season demand, operational constraints or other circumstances outside reasonable control.

5.3 Address Accuracy

Customers should verify their delivery address and phone number before confirming an order.

5.4 Recipient Availability

The customer should ensure that an authorised recipient is available at the delivery location during the selected slot where required.

5.5 Contact During Delivery

Delivery-related calls or messages may be made using the number provided with the order.

5.6 Failed Delivery

If delivery cannot be completed because the recipient is unavailable, the address is incorrect or the customer cannot be reached, the business may contact the customer to arrange an alternative where operationally feasible.

5.7 Pre-Orders

Pre-orders are subject to the availability and preparation schedule shown at checkout.

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